Archive | February 2012
Feb
14
How to maintain your customer base in a down economy
Where did all your customers go? Maintaining your customer base in a down economy Without a doubt, a shrinking customer base is one of the biggest challenges facing small business owners today. Brand loyalty is almost a thing of the past in today’s market and as more and more competition arises, preserving your current customers becomes just as important as finding new ones. Senior... Read More >>
Sep
04
Creating credibility as a small business
The greatest challenge for most small business owners is growing their client base in the early stages. People like to buy products from companies that have proven to be a success in their industry – those with a track record are seen to have credibility. However, gaining this track record can be a bit of a chicken and egg situation – after all, you need customers to gain customers and prove... Read More >>
Aug
02
Communicating with your customer
Communication is the key to business growth. Without strong communication between both you and your customers and internally between staff members, your business will not progress. Many business owners make the mistake of thinking that communication simply means the occasional chat with their employees or sending an email every so often. Unfortunately, sending out a newsletter to your customers... Read More >>
Apr
28
Why choose a serviced or virtual office?
The benefits of having a serviced or virtual office. Changing times and economic conditions have brought about a shift in the way business is done in the world today. No longer is the traditional 9 to 5 desk job in a large company considered the only way to run a business. The rise of the mobile and home-based business has created an unprecedented demand for flexible workspace solutions. ... Read More >>
Feb
15
Top ten tips for excellent customer service
Efficient and helpful customer service will not only help retain your current customer-base but it will help grow your business by word-of-mouth. As excellent customer service should be the top priority of any business, here are a few tips to help make things a little easier: 1) Be present at all times. This may sound obvious but it is by far the most important. Your customers must know that... Read More >>
